Privacy Policy

qq801 takes the privacy of its Members seriously. We recognise that the personal data you share with us is sensitive, and we are committed to handling it with discretion, transparency, and security. This Policy describes our data practices in plain terms so that every Member — whether a first-time depositor in Jakarta or a long-standing VIP member in Surabaya — understands exactly how their information is used.

This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and qq801. In the event of a conflict between this Policy and the Terms & Conditions regarding data processing, this Policy shall prevail.

We review and update this Policy periodically to reflect changes in our operations, technology, and applicable regulatory requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Policy regularly.

For the purposes of applicable data protection law, qq801 acts as the data controller in respect of the personal data collected through the platform at https://qq801.cam. This means that qq801 determines the purposes and means by which your personal data is processed.

Where qq801 engages third-party service providers — such as payment processors, KYC verification vendors, and game content studios — to process personal data on its behalf, those parties act as data processors and are bound by contractual obligations to process data only in accordance with qq801's documented instructions and applicable data protection standards.

qq801 collects the following categories of personal data from or about you during your use of the platform:

qq801 collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, submitting a support request, or opting in to a promotion.
• Automated technical collection: Data gathered automatically when you access the platform, including IP address, device identifiers, browser fingerprint, and session logs. This data is collected via server logs and first-party analytics tools.
• Payment providers: Transaction confirmation data received from Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) when you initiate a deposit or withdrawal.
• KYC verification partners: Identity and document verification data returned by qq801's contracted KYC service providers following submission of your identity documents.
• Third-party game studios: Game session data (rounds played, wager amounts, outcomes) transmitted by game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft via their platform integration APIs.
• Cookies and tracking technologies: Data collected via first-party cookies as described in Clause 11 of this Policy.

qq801 processes your personal data for the following purposes:

1. Account creation and management: To register your account, verify your identity and age (21+), maintain your account settings, and provide you with access to the platform's betting and gaming products.
2. Payment processing: To execute deposits and withdrawals in Indonesian Rupiah (IDR / Rp) via your chosen local bank or e-wallet, and to maintain an accurate transaction record.
3. KYC and fraud prevention: To verify your identity in compliance with international anti-money-laundering (AML) obligations, to detect and prevent fraudulent activity, and to protect the integrity of the platform.
4. Customer support: To respond to enquiries, resolve disputes, process complaints, and provide technical assistance across live chat and email channels.
5. Responsible gaming: To monitor wagering patterns that may indicate problem gambling behaviour, to enforce self-exclusion periods, and to deliver responsible gaming notifications in accordance with our Responsible Gaming policy.
6. Regulatory compliance: To meet the reporting, record-keeping, and audit obligations imposed by qq801's international gaming licence and any applicable financial crime legislation.
7. Platform improvement: To analyse usage patterns, identify technical issues, and improve the performance, security, and user experience of the platform.
8. Marketing communications: To send promotional offers, bonus notifications, and platform updates to Members who have explicitly opted in to receive such communications.

qq801 relies on the following legal bases to process your personal data, depending on the specific purpose:

qq801 does not sell or rent your personal data to any third party. We share personal data only in the following circumstances and only to the minimum extent necessary:

• Payment providers: Indonesian banks and e-wallet operators (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja) receive the transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification vendors: Contracted third-party KYC providers receive copies of identity documents you submit for verification. These providers are bound by strict data processing agreements.
• Game content studios: Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) receive a session token and relevant account identifiers to load and operate their game content within the qq801 platform. These studios do not receive your full identity or financial profile.
• IT and hosting infrastructure: Cloud hosting and infrastructure providers that process data on qq801's behalf under data processing agreements with appropriate security controls.
• Regulatory and law enforcement authorities: qq801 will disclose personal data to government authorities, regulators, or law enforcement agencies where required to do so by law, court order, or valid regulatory request.
• Professional advisers: Lawyers, auditors, and insurers acting in a professional capacity may access personal data to the extent necessary for the specific engagement, subject to confidentiality obligations.

As a platform that operates under an international gaming licence and uses globally distributed technology infrastructure, qq801 may transfer personal data to servers or service providers located outside Indonesia. Where such transfers occur, qq801 takes appropriate steps to ensure that your data receives a standard of protection consistent with this Policy, including:

• Executing data processing agreements with all third-party processors that include standard contractual clauses appropriate to international data transfers.
• Selecting infrastructure and service providers that maintain recognised information security certifications (such as ISO/IEC 27001).
• Conducting periodic reviews of third-party processors to verify ongoing compliance with qq801's data protection requirements.

By using the qq801 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Indonesia. qq801 will not transfer data to a jurisdiction that it considers to present an unacceptable risk to your privacy rights without first implementing appropriate safeguards.

qq801 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

Subject to applicable law and certain conditions, you hold the following rights in respect of the personal data qq801 processes about you. To exercise any of these rights, contact our support team at [email protected] with your account username and a clear description of your request.

qq801 aims to respond to all rights requests within 30 calendar days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days and will notify you accordingly. Requests that are manifestly unfounded or excessive may be declined or subject to an administrative fee.

qq801 uses first-party cookies and similar technologies to operate and improve the platform. We do not use third-party advertising cookies or behavioural tracking networks. The cookies deployed on the qq801 platform fall into the following categories:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication tokens that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without rendering the platform non-functional.
• Functional cookies: Remember your preferences, such as your preferred language settings and deposit method, to improve your experience on return visits. These cookies do not track your activity outside of the qq801 platform.
• Analytics cookies: First-party analytics tools use cookies to collect aggregated, anonymised data about how Members navigate the platform — which pages are visited most frequently, where users encounter errors, and which features are most used. This data informs platform development and is not linked to your individual identity.

You may configure your browser to block or delete cookies at any time. Note that disabling strictly necessary cookies will prevent you from logging in to your qq801 account. For functional and analytics cookies, browser-level controls or contacting our support team are both valid methods of opting out.

qq801 maintains a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption in transit: All data transmitted between your browser or device and qq801's servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all platform pages, account pages, and payment flows.
• Encryption at rest: Sensitive personal data — including KYC documents, financial records, and identity data — is encrypted at rest on qq801's servers using AES-256 encryption.
• Access controls: Access to personal data within qq801's internal systems is restricted on a strict need-to-know basis. Employees and contractors with access to Member data are required to undergo security training and are bound by confidentiality obligations.
• Penetration testing: qq801 conducts periodic third-party security assessments, including penetration testing, to identify and remediate vulnerabilities in the platform's infrastructure.
• Incident response: qq801 maintains a documented data breach response procedure. In the event of a breach that poses a risk to Member rights, affected Members will be notified promptly and the relevant regulatory authorities will be informed as required.
• Two-factor authentication: qq801 strongly recommends enabling two-factor authentication (2FA) on your account to add an additional layer of protection against unauthorised access. 2FA settings are available within your account security dashboard.

While qq801 takes all reasonable steps to protect your data, no internet-based system is completely immune to security risks. You are responsible for maintaining the confidentiality of your account password and for ensuring that your device is not left accessible to third parties while you are logged in to qq801.

The qq801 platform is strictly restricted to individuals aged 21 and above. qq801 does not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register an account, provide any personal information, or use any part of the platform.

If qq801 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage individual will be returned in accordance with the procedures set out in our Terms & Conditions.

qq801 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform operations, or applicable law. The revised Policy will be published at https://qq801.cam/privacy-policy with an updated "Last Updated" date.

Where a change to this Policy materially affects how we process your personal data, we will notify registered Members by email at least 7 days before the change takes effect. For minor, non-material amendments — such as clarifications of existing language or updates to contact details — notification will be provided solely by updating this page.

Your continued use of the qq801 platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you object to any change, you should cease using the platform and contact our support team to discuss your options, including account closure.

If you have any questions about this Privacy Policy, wish to exercise a data subject right, or have a concern about how qq801 has handled your personal data, please reach out to our support team using the contact details below. All privacy-related correspondence is handled confidentially.

If you are not satisfied with qq801's handling of a privacy complaint after engaging with our support team, you may escalate the matter to the relevant supervisory authority in the jurisdiction in which qq801 holds its international gaming licence. qq801 will cooperate fully with any regulatory investigation into its data processing practices.